In my travels the past weeks, I spent about 36 hours in Las Vegas at the Gartner Integration Summit.  I sat through a great SaaS presentation by Gartner analyst Ben Pring and wanted to share a few of my notes:

• SaaS-based
  revenue growth = 22.1% CAGR thru 2011
• The first
  wave of SaaS adoption was end-users, not IT
• Next wave
  will need an end-user AND IT message
• The era of
  the ship it on a CD, load it on a server enterprise software is over
• ~65% of
  Siebel licenses never in production before Oracle acquisition
• ~55% of
  Peoplesoft/Vantive licenses never in production before Oracle acquisition
• 18% average
  server utilization rate in the enterprise (Yikes!)
• $1:$10
  software to services ratio was good for the supply side(vendors) but not the
  demand side (customers)
• Large
  enterprise software companies (Oracle, SAP) high gross margins are under threat
  from upstart, pure plays (Salesforce.com)
• Gartner believes SaaS is primarily a software
  delivery and management approach that exists in an established market, such as
  CRM or ERP

The last point is perhaps the most interesting when looking at software as a service in the enterprise.  Salesforce didn’t have better features than Siebel, the just made it easier for end-users to access and use it.

I also sat through a great presentation on enterprise mashups by Anthony Bradley.  Here’s some audio of his preso.