Not another political post

Although the backdrop on this is political, it is not about any candidate rather another clear example of the "benefits" email brings to our lives.  In this case, we have the exchange between Clinton campaign press secretary
Philippe Reines and MSNBC reporter David Shuster about his questionable comments made on air.  These two gents had a snarky exchange that at least Shuster was engaged in via his Blackberry.  Here’s the link to the full exchange and note the
"Sent using BlackBerry" signature. 

What strikes me most about this is that here we have two public figures shooting nastygrams back and forth via email and now it is published for us all to see.  This type of scenario plays out every day in every organization.  Email is at best a one-sided conversation and certainly not a substitute for meaningful dialog.  Maybe someone should have picked up the phone.

Predictions for on-demand services

Top 10 lists are sure fire way to get some on-line coverage and chatter, so I will further reinforce that by referencing this "Top Ten Reasons Why On-Demand Services Will Soar in 2008" from consulting firm THINKStrategies.  You can read the entire write up via the link but I thought #9 was particularly relevant to what we are doing at Hubspan and the value we provide:

9. IT Discovers Services are the Solution: In the past, the IT
department was the biggest barrier to managed services and SaaS
adoption. Many IT professionals were afraid these on-demand solutions
would eliminate their jobs. Now, a growing proportion of IT people see
managed services and SaaS as a way to out-task mundane work or overcome
complex application/technology deployment and maintenance
responsibilities. As they learn to take advantage of these on-demand
solutions, IT departments will finally be able to put their daily
firefights aside and focus on addressing the strategic needs of their
business users.

Can Google be a serious contender in messaging security and e-discovery?

I saw this a few days ago and have been meaning to do a post on it.  Google has finally packaged and released the functionality picked up via the Postini acquisition.  As anticipated, pricing is pretty reasonable but Google still needs to prove it can actually sell something besides ads:

  • Google Message Filtering ($3 or €2.00 per user/year) provides basic spam filtering for any email server.
  • Google Message Security ($12 or €8.00 per user/year) provides
    comprehensive email security and policy management for inbound and
    outbound messages.
  • Google Message Discovery ($25 or €17.50 per
    user/year) provides comprehensive security, policy management,
    archiving, e-discovery for any email server.

Will companies take their approach to message security, filtering, and e-discovery seriously?  To be determined.   Safe to say there would be some hesitancy to having ads served up based on the indexed content of a company’s email archive (not part of the offering…but one must wonder).  Given what I repeatedly learned about the sensitivity and seriousness around corporate email, I’d imagine these needs will continue to be addressed by companies like Orchestria and MessageGate (I previously worked at both).

See “industry research” for what it is

There is a story in the WSJ about Aberdeen Group (thanks Michael) and their approach to vendor funded research that is less than positive to say the least. 

I’ve worked with Aberdeen in the past (although not currently) as well as their peers over the course of my career.  There are two sides to the equation here (i.e., follow the money) – vendors pay these analysts for advice/insight with the aspiration that access will drive coverage and end-customers pay for advice with the hope of the inside scoop on the best decision to make around IT investments.  A couple of years ago InformationWeek did a story on this topic.

How should these firms address this apparent conflict?  Transparency.  Just as equity research analysts must now disclose their relationships with companies, I believe that these firms should do the same.  Sponsoring research is a standard part of the marketing toolkit and it should be seen for what it is – an interested party trying to elevate an issue or pain for their own benefit.  Just check the research from the National Association of Realtors on how strong the housing market is (5th highest home sales in ’07!)

It is far from perfect and ALL of these firms offer some variation of vendor sponsored research.  I spend my analyst dollars for advice and insight.  A great analyst is a huge asset as you work through positioning, product plans, and even customer references.  Invest in it…but invest wisely.

A Super Bowl asterisk

Say what you will about how great the Patriots are and that they have usurped the ’72 Dolphins in terms of dream seasons but don’t forget they cheat and, like our friend Barry Bonds, deserve an asterisk after this "record season."  Not wanting to talk about it (as I sit here and watch a show about them on CNBC) does not mean it did not happen.  Apologies for being a negative voice, but professional sports is in a seriously sad state.  Just check out the drama around the Seattle Sonics.

I couldn’t agree more

That this is probably the worst idea in the history of the world or at least extremely close.  Borrowing from your 401k via a debit card?  Let’s just let this run amok over the next few years and then blame the financial institutions for being greedy and unscrupulous.  Control your urges people…you need to "save" for retirement. 

I’m all about product/service innovation and access to capital but making it easier to borrow pre-tax dollars from yourself that you have to repay with after tax dollars (plus interest) to then be taxed again when you withdraw the dough does not compute.