Had the opportunity to attend a great couple of presentations the other day thanks to an invite from Tom Westbrook and the Open Network for Commerce Exchange (ONCE) at the Fairmont Hotel here in Seattle. Great presentations by Clay Siemson, Director of E-business from OfficeMax, and Chris Vike, Director of Information Management from Weyerhauser, on the topics of B2B traction and 3rd party B2B services, respectively. The conversation was more about industry trends and best practices than anything else. Here’s a couple of points I took away from the gathering:
- 100% trading partner enablement remains elusive especially for those with non-standard connection requirements or that don’t transact significant volumes.
- eBusiness is a corporate priority that includes both the business and IT sides of the house.
- There are significant opportunities for process improvement related to what happens when an order fails or when an invoice does not get delivered as intended.
- Improvements in these processes have significant cash flow impact as it relates to reducing days sales outstanding (DS0) via invoice acceleration or time to cash with order validation among other opportunities.
All in all a great gathering and I appreciate Tom inviting us to attend.