Accenture CIO Survey on Information Management

Picked this up randomly and spent some time digging through it today.  This is a survey of over 150 senior IT execs on the topic of Information Management and where they are putting their dollars and time going forward.  Some interesting tidbits:

  • Include both structured (database) and unstructured (email, web, etc.) data in an overall strategy and be aware of reconciling the differences in control history between the two.
  • Data quality identified as top obstacle to deriving value from information management along with lack of funding, absence of business case, and competing initiatives.
  • No single solution to support analytic, enterprise, and business needs across the five user communities of IT, power users, business users, casual users, and extended enteprise users.
  • Plan on focusing on data quality, security, and governance with a significant emphasis on analytics.
  • Want to provide greater end-user access to data and spreading "information democracy" so that the right people have access to the right data.
  • Portals provide an enterprise access point and "mash up" applications can provide better end-user access and experience.
  • A focus on revenue and adding value to customer/markets versus cost and compliance as the latter is deemed to prepared for and addressed with workable solutions at this point.
  • Outsourcing is on the mind but mostly in the areas of indexing, data cleansing, taxonomy, and portal activities.

The obstacle discussion highlights the realized pain as data quality with lack of funding, business value, and competing initiatives ranked ahead of governance and security.  I’m also a bit skeptical of the lower ranking of cost reduction as I’ve not spoken with a CIO that’s not interested in direct cost takeout opportunities.

An interesting read.  Here’s the link

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