We announced the release of this whitepaper earlier this week and have gotten some good feedback on it.  We have worked with Brian Babineau and team from ESG for some time and I am a huge fan.  Brian is really knowledgeable and very approachable – things it takes to be a great industry analyst.  Here is a short podcast overview and here is a link to the EDD Blog with their take.  You can download it here or send me note and I’ll get you a copy.