You sort of roll the dice when you go to a car dealership for anything.  I have had my fair share of good and bad ones both in Atlanta and Seattle with my Saab.  I drive an older Saab 9-3 and expect to drive it until the wheels fall off (or until they release a hatchback model again) but continue to take it to a dealer for service for some reason. Hand’s down the best experience I have ever had is with Carter Saab in Ballard (they sell VW as well).  I can’t say enough about their service levels and Jim is a rock star. 

Besides, its a chance to go to Ballard which is cool little place just north of Seattle.  Its roots are as a fishing town with a big Scandinavian population and I believe Sig Hansen of the Discovery Channel ‘s Deadliest Catch (one of the most creative approaches to a documentary I have seen) is still a resident.  In fact, today (May 17) is Norwegian Independence Day and I believe there is parade later.